PRODUCT DETAILS
- WARM & COMFORTABLE: The exquisite velveteen lining is comfortable and soft, keeping your feet dry and relaxed after a long day of hard work. The breathable thicken lining slippers keep your feet warm and help you withstand the cold winter.
- ANTI-SLIP & DURABLE & LIGHTWEIGHT: Rubber outsole, flexible, good skidproof and wear-resistant, offers you an anti-slip protection of the sole increasing friction. Reduces the risk of slips and falls on hazardous surfaces, and the winter slippers can protect your feet from injures in snowy and rainy weather. he sole material is not easy to deform and environmental protection, without peculiar smell. It also does no harm to any floor surfaces including wood and tile.
- SPECIAL HEEL: The half pack heel design makes the indoor slippers fit your feet more and not easy to slide down when you are walking around. It?¡¥s very easy to take on and off.
- EASY TO CLEAN: Cleaning this snow winter shoes, you just need to scrub the upper and insoles, then put it in the sun. It can easily get rid of the smell and quick-drying.
- IDEAL FOR INDOORS & OUTDOORS: The unisex style design let it be a great gift choice for all your families and friends. Fit for daily wear, home cleaning, bathroom, bedroom, living room, drinking afternoon tea in the garden, office, holiday, leisure, snowy days, rainy days, walking, walking dogs, flower watering, watering the lawn, taking out the trash, going out to sign for parcels, going out to get the paper or running to the grocery store.
SIZE & FIT
Women's Shoes Size Chart
| US Size | AU Size | Foot Length (cm) | Foot Length (inches) |
|---|---|---|---|
| 5 | 4.5 | 22 | 8.66 |
| 5.5 | 5 | 22.5 | 8.86 |
| 6 | 5.5 | 23 | 9.06 |
| 6.5 | 6 | 23.5 | 9.25 |
| 7 | 6.5 | 24 | 9.45 |
| 7.5 | 7 | 24.5 | 9.65 |
| 8 | 7.5 | 25 | 9.84 |
| 8.5 | 8 | 25.5 | 10.04 |
| 9 | 8.5 | 26 | 10.24 |
| 9.5 | 9 | 26.5 | 10.43 |
| 10 | 9.5 | 27 | 10.63 |
| 10.5 | 10 | 27.5 | 10.83 |
| 11 | 10.5 | 28 | 11.02 |
| 11.5 | 11 | 28.5 | 11.22 |
| 12 | 11.5 | 29 | 11.42 |
| 12.5 | 12 | 29.5 | 11.61 |
| 13 | 12.5 | 30 | 11.81 |
| 13.5 | 13 | 30.5 | 12.01 |
| 14 | 13.5 | 31 | 12.20 |
Questions about your size? We’d love to help. For assistance, please contact Customer Service Team - service@owlkay.com.
How to measure the shoe's size?
Measure the maximum length of your foot.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $6.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, Owlkay.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@owlkay.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Owlkay.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@owlkay.com
